> For the complete documentation index, see [llms.txt](https://developer.paddle.com/llms.txt).

# A downstream payment provider was temporarily unavailable

The payment couldn't be completed because the payment provider was temporarily unavailable, usually because it didn't respond in time. This is typically a transient issue, and the request can be retried shortly.

---

## Example

```json
{
  "error": {
    "type": "api_error",
    "code": "subscription_payment_provider_unavailable",
    "detail": "A downstream payment provider was temporarily unavailable. Please retry after a short period of time.",
    "documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_payment_provider_unavailable"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}
```

## Details

| Attribute | Value |
| --- | --- |
| Status code | 500 |
| Error code | `subscription_payment_provider_unavailable` |
| Error message | A downstream payment provider was temporarily unavailable. Please retry after a short period of time. |

## Common causes

- The payment provider returned a transient error or timed out while processing the payment.

## Common solutions

- Retry the payment after a short period of time.