Subscription Alerts

Keep your SaaS platform in sync with Paddle by subscribing to subscription alerts.

List of Alerts

Event Parameters Description
subscription_created Fields Fired when a new subscription is created, and a customer has successfully subscribed.
subscription_updated Fields Fired when a subscription changes (eg. a customer changes plan via upgrade or downgrade).
subscription_cancelled Fields Fired when a subscription is cancelled/ended.
subscription_payment_succeeded Fields Fired when a payment for a subscription is received successfully.
subscription_payment_failed Fields Fired when a payment for a subscription fails.
subscription_payment_refunded Fields Fired when a refund for a subscription payment is issued.
Responding to Alerts

For webhook events/ alerts, your server should respond with a HTTP 200 status code to indicate you have successfully received the message. If we receive anything other than a HTTP 200 we will retry the call to your webhook URL every hour for a maximum of 72 hours.