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Pending refund adjustment

You are attempting to create an adjustment but there is a pending refund request open

Error MessageYou are unable to create further adjustments against this transaction as there is a pending refund request
Error Codeadjustment_pending_refund_request
Status Code400

Common causes

  • There is a pending refund request that must be either approved or rejected

Solutions

  • Get in touch with support to approve / reject the open refund request