For AI agents and LLMs: a structured documentation index is available at /llms.txt. Every page has a Markdown sibling — append .md to any URL.

Skip to content
Paddle Docs home

Adjustment refund amount is below the minimum refundable amount

The refund adjustment amount rounds to zero in the payout currency, so it can't be processed.

Example response
{
"error": {
"type": "request_error",
"code": "adjustment_payout_earnings_cannot_be_zero",
"detail": "Adjustment refund amount can't be rounded above zero in payout currency. Transaction currency: INR, adjustment earnings: 29, payout currency: USD, exchange rate: 0.011233569999999998.",
"documentation_url": "https://developer.paddle.com/errors/adjustments/adjustment_payout_earnings_cannot_be_zero"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
adjustment_payout_earnings_cannot_be_zero
Error message
Adjustment refund amount can't be rounded above zero in payout currency. Transaction currency: %s, adjustment earnings: %d, payout currency: %s, exchange rate: %s.

Common causes

  • The refund amount in the transaction currency is too small to convert to a non-zero amount in the payout currency.

Troubleshooting

  • If possible, change the refund amount so that the payout earnings in the payout currency are above zero.
  • Contact the Paddle support team for help.

Was this page helpful?