Cannot modify subscription during consent review period

Occurs when an attempt to modify a subscription is made during a required consent review period.

Error MessageSubscriptions cannot be modified during the mandatory consent review period.
Error Codesubscription_locked_consent_review_period
Status Code409

Common causes

  • You're trying to modify a subscription during a mandatory consent review period.

  • The system locks subscriptions from changes during this period to ensure customers can review the subscription terms as they were presented.

Solutions

  • Wait until after the subscription's next_billed_at before attempting to modify the subscription.

  • If immediate changes are required, contact Paddle support for assistance.