Manual failed payment retries requires additional approval
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{ "error": { "type": "request_error", "code": "subscription_manual_retry_payment_not_allowed", "detail": "Cannot retry payments for manually-collected subscription transaction", "documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_manual_retry_payment_not_allowed" }, "meta": { "request_id": "00000000-0000-0000-0000-000000000000" }}Details
- Status code
- 400
- Error code
-
subscription_manual_retry_payment_not_allowed - Error message
- Cannot retry payments for manually-collected subscription transaction
Common causes
- The subscription is manually-collected, which means customers make payment manually by invoice. Paddle cannot attempt to collect for a manually-collected subscription.
- This subscription may have been automatically-collected previously, and is now manually-collected.
Troubleshooting
- Check invoice payment terms for payment instructions.