Payment declined
When requesting to charge the payment was declined.
| Error Message | payment declined |
| Error Code | subscription_payment_declined |
| Status Code | 400 |
Common causes
A payment was declined when requesting to charge
Solutions
On this page
Paddle Billing
Errors
- Overview
- Shared
- Addresses
- Adjustments
- Customers
- Discounts
- Notifications
- Prices
- Products
- Saved payment methods
- Reports
- Subscriptions
- Subscription locked for editing due to renewal
- Subscription locked for editing due to processing
- Subscription locked for editing while there are pending changes
- Subscription cannot be updated when canceled
- Subscription cannot be updated when trialing
- Action can't be performed on paused subscription
- Action can't be performed on canceled subscription
- Action can't be performed on inactive subscription
- Subscription cannot be updated when past due
- Subscription not in automatic collection mode
- Subscription not active
- New next_billed_at timestamp is less than 30m from now
- Subscription cannot update due to outstanding transaction
- Action can only be performed when subscription is paused
- Subscription update removes all items
- Subscription items update without proration billing mode
- Discount not valid for items on subscription
- One-off discount not valid for subscription
- Duplicate `price_id` fields sent in the items list
- Attempt to update a scheduled change
- Only items can be updated when subscription paused
- Proration billing mode not accepted on paused subscription
- Payment declined
- Billing details required when creating transaction for manual collection mode subscription
- New items not valid in subscription update
- Quantity field missing for new items in subscription update
- Duplicate `price_id` fields sent in the items list
- No recurring items on subscription
- Item quantity out of range
- Currency code not valid for manual collection mode
- Currency code incompatible with the payment method provider
- Customer entity not valid for current collection mode
- Address entity not valid for current collection mode
- Flat discount is for a currency other than that of the subscription
- Invalid update options for items on a trialing subscription
- Subscription cannot activate
- Subscription pending refund
- Invalid update options for discount on a trialing subscription
- Subscription update is less than charge limit
- Cannot create or preview transaction using a customer with this email address
- Updating currency not allowed because of pending credits
- Creating credits after currency was updated
- Updating currency and performing any action creating credits at the same time not allowed
- Cannot make a change to a subscription that generates a credit for an uncompleted transaction
- Cannot make a subscription update resulting in a mismatch between customer entities
- Cannot make a change to a subscription that generates a credit for a transaction that is currently being processed
- Tax category not approved
- Cannot activate a manually-collected subscription
- Archived discount cannot be applied
- Transaction for a subscription has more than the maximum number of line items
- Too many immediate charges made in one hour
- Too many immediate charges made in 24 hours
- Cannot continue the existing billing period
- Cannot continue the existing billing period for a past due subscription
- Cannot activate trialing subscription without payment method
- Cannot perform an update on a subscription without a payment method
- Cannot resume subscription without payment method
- Cannot retry subscription payment without payment method
- Invalid billing mode when updating subscription with scheduled change
- Consent requirement cannot be granted before consent period starts
- Cannot modify subscription during consent review period
- Transactions
AI AssistantBeta
Ask a question to start a conversation!
If you have made a purchase through Paddle, go to paddle.net instead.
Powered by kapa.ai
|Protected by hCaptcha