{ "error": { "type": "request_error", "code": "transaction_manual_must_require_payment_method", "detail": "This transaction is manually-collected and has items with a cardless trial, which isn't allowed. Manually-collected trials must require a payment method.", "documentation_url": "https://developer.paddle.com/errors/transactions/transaction_manual_must_require_payment_method" }, "meta": { "request_id": "00000000-0000-0000-0000-000000000000" }}Details
- Status code
- 400
- Error code
transaction_manual_must_require_payment_method- Error message
- This transaction is manually-collected and has items with a cardless trial, which isn't allowed. Manually-collected trials must require a payment method.
Common causes
collection_modeismanualand the transaction has items wheretrial_period.requires_payment_methodisfalse. Manually-collected trials must require a payment method.
Troubleshooting
- Remove any prices where
trial_period.requires_payment_methodisfalsefrom the transaction. - Update the prices so
trial_period.requires_payment_methodistrue, then try again. - Set
collection_modetoautomaticto bill using a checkout and renew automatically with a saved payment method.