Adjustment blocked because the transaction has a pending refund

{
  "error": {
    "type": "request_error",
    "code": "adjustment_pending_refund_request",
    "detail": "Can't create further adjustments against this transaction because there's a pending refund request.",
    "documentation_url": "https://developer.paddle.com/errors/adjustments/adjustment_pending_refund_request"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

400

Error code

adjustment_pending_refund_request

Error message

Can't create further adjustments against this transaction because there's a pending refund request.

Common causes

• The adjustment has the status of pending_approval because there's a pending refund adjustment. The refund must be approved or rejected before further adjustments can be made.

Troubleshooting

• For sandbox accounts, wait for the refund to be automatically approved. This happens every ten minutes.
• For live accounts, wait for Paddle support team to review the refund request. adjustment.updated occurs when the refund is approved or rejected.
• Contact the Paddle support team for an update on the refund request or to approve or reject the open refund request.