Paddle Billing
Ask AI

Customer email address is invalid

You are trying to create or update a customer with an invalid email address.

Error MessageCannot create or update customer with an invalid email address.
Error Codecustomer_email_invalid
Status Code400

Common causes

  • Email address contains non-ASCII characters, for example characters with accents.

  • Email address contains leading, trailing, or consecutive dots.

  • Email address contains spaces.

  • Email address has more than 64 characters before @ (RFC 5322 compliance)

Solutions

  • Check that the email address is entered correctly.

  • Check the email address doesn't include non-printable Unicode characters.

  • Use another email address.

  • Check that local part of the email address doesn't have more than 64 characters.

AI Assistant

Ask me about Paddle

Discover, integrate, and debug faster. I'm here to help with all your questions and use cases.

Looking for help with a purchase? Visit paddle.net.

Powered by kapa.ai
|
Protected by hCaptcha