Paddle Billing

Customer email address is invalid

You are trying to create or update a customer with an invalid email address.

Error MessageCannot create or update customer with an email address containing invalid characters.
Error Codecustomer_email_invalid
Status Code400

Common causes

  • Email address contains non-ASCII characters, for example characters with accents.

  • Email address contains leading, trailing, or consecutive dots.

  • Email address contains spaces.


  • Check that the email address is entered correctly.

  • Check the email address doesn't include non-printable Unicode characters.

  • Use another email address.