Alipay (Early Access)

Alipay is used by over a billion people, including 81% of Chinese consumers. Which means that for software companies selling into the region, it’s a must-have payment option.

About Alipay

As a digital wallet, Alipay makes it easy and safe for customers to pay online with their connected credit and debit cards. When Paddle’s Checkout detects customers purchasing from China, we display Alipay as a payment option. After selecting Alipay, they can then confirm the payment by scanning the QR code that appears, verifying the payment.

We would recommend all software sellers who offer products for one-time purchase to request Alipay through Paddle. Some software sellers have seen their Chinese sales double after enabling Alipay.

Properties

Category Wallet
Currencies CNY
Customer Countries CN
Instant / delayed payment Instant
Interaction type Redirect
Recurring No
Refunds Yes
Chargebacks No
Restrictions Early Access. See 'How to enable' section, below.

Payment flow

1. Alipay shows as an option in the Checkout. 2. An Alipay popup appears with a QR code (or opens the Alipay app on mobile). 3. Customer scans the QR code with their device / Alipay app. 4. Paddle confirms the payment.
1. Alipay shows as an option in the Checkout. 2. An Alipay popup appears with a QR code (or opens the Alipay app on mobile). 3. Customer scans the QR code with their device / Alipay app. 4. Paddle confirms the payment.

How to enable Alipay

Alipay is currently in Early Access. This means that it is only currently available to some software sellers through Paddle based on a series of criteria, outlined below.

Please click here to apply for Alipay

Early Access Criteria

We can only enable Alipay in the following instances:

  • Currently Alipay is only applicable to one-time payments, not subscription payments.
  • Those one-time products must be sold in CNY.
  • Products must also confirm with Alipay’s restricted product list.

Once unlocked

Once we have validated your eligibility via the above form, you will be able to enable Alipay from Checkout Settings in your Paddle Dashboard.