Payment Dispute Created

Fired when a dispute/chargeback is raised for a transaction.

object

Identify this event with the HTTP POST parameter alert_name with a value of payment_dispute_created

alert_name

string

1 validation

alert_id

string

The unique identifier for this Paddle webhook alert. Integer value sent as a string.

1 validation

amount

string

The amount of the transaction in dispute.

checkout_id

string

The checkout id of the order created.

1 validation

currency

string

The three-letter ISO currency code. Eg: USD, GBP. See Supported Currencies.

string

The email address of the customer.

1 validation

event_time

string

The date and time the event was triggered in UTC (Coordinated Universal Time).

1 validation

fee_usd

string

The fee you were charged for this dispute (in USD).

marketing_consent

string

The value of this field 1 or 0 indicates whether the user has agreed to receive marketing messages from the vendor.

1 validation

order_id

string

The Paddle Order ID for this payment. This can be used to look up the order within your Seller Dashboard.

passthrough

string

This field contains any values that you passed into the checkout using the passthrough parameter. See the Paddle Checkout (Web) documentation for more information.

status

string

The status of this dispute.

1 validation

p_signature

string

This field contains an encrypted token that you can use to verify the request authenticity. See Verifying Webhooks.