Payment Dispute Created

Fired when a dispute/chargeback is raised for a transaction.

object

Identify this event with the HTTP POST parameter alert_name with a value of payment_dispute_created

alert_name
string
1 validation
alert_id
string

The unique identifier for this Paddle webhook alert. Integer value sent as a string.

1 validation
amount
string

The amount of the transaction in dispute.

checkout_id
string

The checkout id of the order created.

1 validation
currency
string

The three-letter ISO currency code. Eg: USD, GBP. See Supported Currencies.

email
string

The email address of the customer.

1 validation
event_time
string

The date and time the event was triggered

1 validation
fee_usd
string

The fee you were charged for this dispute (in USD).

marketing_consent
string

The value of this field 1 or 0 indicates whether the user has agreed to receive marketing messages from the vendor.

1 validation
order_id
string

The Paddle Order ID for this payment. This can be used to look up the order within your Seller Dashboard.

passthrough
string

This field contains any values that you passed into the checkout using the passthrough parameter. See the Paddle Checkout (Web) documentation for more information.

status
string

The status of this dispute.

1 validation
p_signature
string

This field contains an encrypted token that you can use to verify the request authenticity. See Verifying Webhooks.