Payment Dispute Created
Fired when a dispute/chargeback is raised for a transaction.
Identify this event with the HTTP POST parameter
alert_name with a value of
The unique identifier for this Paddle webhook alert. Integer value sent as a string.
The amount of the transaction in dispute.
The checkout id of the order created.
The three-letter ISO currency code. Eg:
GBP. See Supported Currencies.
The email address of the customer.
The date and time the event was triggered in UTC (Coordinated Universal Time).
The fee you were charged for this dispute (in USD).
The value of this field
0 indicates whether the user has agreed to receive marketing messages from the vendor.
The Paddle Order ID for this payment. This can be used to look up the order within your Seller Dashboard.
This field contains any values that you passed into the checkout using the
passthrough parameter. See the Paddle Checkout (Web) documentation for more information.
The status of this dispute.
This field contains an encrypted token that you can use to verify the request authenticity. See Verifying Webhooks.