Bad gateway

{
  "error": {
    "type": "api_error",
    "code": "bad_gateway",
    "detail": "Endpoint can't process your request. The Paddle team has been notified.",
    "documentation_url": "https://developer.paddle.com/errors/shared/bad_gateway"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

502

Error code

bad_gateway

Error message

Endpoint can't process your request. The Paddle team has been notified.

Common causes

• The endpoint is temporarily unavailable to handle your request. This error is on Paddle's side and not related to your request. The Paddle engineering team has been notified and is investigating.

Troubleshooting

• Wait a while, then try your request again.
• Check the Paddle status page for active incidents.
• Contact the Paddle support team if the problem persists. Include the request_id with your message, if you received one.