Paddle Billing

Entity not found

The entity you're trying to work with doesn't exist.

Error Message%s %s not found.
Error Codenot_found
Status Code404

Common causes

  • There's a problem with the Paddle ID that you specified.

  • The entity you're trying to work with might have been deleted.

  • The Paddle ID you specified is for an entity in another environment. For example, you're trying to work with an entity in sandbox using a production API endpoint.


  • Check that the Paddle ID you entered is valid. Paddle IDs start with a prefix, followed by a 26 character alphanumeric string.

  • Check that the entity that you're working with exists in your Paddle Dashboard.

  • Check that you're using the correct URL for the environment.