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Service unavailable

The endpoint is down for maintenance or temporarily unable to handle your request. Your request was not processed.

Error MessageEndpoint is down temporarily and can't process your request. The Paddle team has been notified.
Error Codeservice_unavailable
Status Code503

Common causes

  • The endpoint you made a request to is down for maintenance.

  • The endpoint is temporarily unavailable to handle your request. This error is on Paddle's side and not related to your request.

Solutions

  • The Paddle engineering team has been notified about this error.

  • Check the Paddle status page for active incidents.

  • Wait a while, then try your request again.

  • Contact the Paddle Seller Support team if the problem persists. Include the request_id with your message, if you received one.