Service unavailable

{
  "error": {
    "type": "api_error",
    "code": "service_unavailable",
    "detail": "Endpoint is down temporarily and can't process your request. The Paddle team has been notified.",
    "documentation_url": "https://developer.paddle.com/errors/shared/service_unavailable"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

503

Error code

service_unavailable

Error message

Endpoint is down temporarily and can't process your request. The Paddle team has been notified.

Common causes

• The endpoint you made a request to is down for maintenance.
• The endpoint is temporarily unavailable to handle your request. This error is on Paddle's side and not related to your request. The Paddle engineering team has been notified and is investigating.

Troubleshooting

• Wait a while, then try your request again.
• Check the Paddle status page for active incidents.
• Contact the Paddle support team if the problem persists. Include the request_id with your message, if you received one.