Paddle Billing

Customer entity not valid for current collection mode

You are attempting to create a transaction but the customer entity is not valid for the current collection mode

Error MessageCustomer entity must be suitable for the transactions current collection mode
Error Codetransaction_customer_not_suitable_for_collection_mode
Status Code400

Common causes

  • Collection mode is manual and you are trying to attach a customer_id that has no name


  • Ensure the customer entity has a name and pass the customer_id again