Discount can't be found

{
  "error": {
    "type": "request_error",
    "code": "transaction_discount_not_found",
    "detail": "Cannot find provided discount code/id",
    "documentation_url": "https://developer.paddle.com/errors/transactions/transaction_discount_not_found"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code

400

Error code

transaction_discount_not_found

Error message

Cannot find provided discount code/id

Common causes

• The discount_id or discount_code you provided doesn't match a discount in this environment.

Troubleshooting

• Verify the discount_id exists and isn't archived.
• Verify the discount_code is spelled correctly and is still active.
• Check you're working in the right environment. A discount created in sandbox doesn't exist in live, and the reverse.