Paddle Billing

Product ID cannot be found

You are attempting to send one or more Product ID(s) that cant be found

Error MessageOne or more product_ids could not be found, ID: %s
Error Codetransaction_product_not_found
Status Code400

Common causes

  • One or more Price ID(s) passed in the items array has a Product ID attached that cannot be found

  • You are passing a Product ID in the Price Object that cannot be found


  • Ensure the Product ID exists

  • Ensure the Product ID belongs to the Customer ID attached to the transaction

  • Ensure the Product ID has not been archived