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Product ID cannot be found

You are attempting to send one or more Product ID(s) that cant be found

Example response
{
"error": {
"type": "request_error",
"code": "transaction_product_not_found",
"detail": "One or more product_ids could not be found, ID: pro_01ghbkd0frb9k95cnhwd1bxpvk ",
"documentation_url": "https://developer.paddle.com/errors/transactions/transaction_product_not_found"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
transaction_product_not_found
Error message
One or more product_ids could not be found, ID: %s

Common causes

  • One or more Price ID(s) passed in the items array has a Product ID attached that cannot be found
  • You are passing a Product ID in the Price Object that cannot be found

Troubleshooting

  • Ensure the Product ID exists
  • Ensure the Product ID belongs to the Customer ID attached to the transaction
  • Ensure the Product ID has not been archived

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