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Discount isn't eligible for these items

The discount you're applying is restricted to prices or products that aren't on the transaction.

Example response
{
"error": {
"type": "request_error",
"code": "transaction_discount_not_eligible",
"detail": "Discount is not eligible for the provided items",
"documentation_url": "https://developer.paddle.com/errors/transactions/transaction_discount_not_eligible"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
transaction_discount_not_eligible
Error message
Discount is not eligible for the provided items

Common causes

  • The discount has restricted_to set to one or more price_id or product_id values, and none of them are on the transaction.

Troubleshooting

  • Verify the transaction includes items that match one of the prices or products in the discount's restricted_to list.
  • Apply a different discount that isn't restricted to specific prices or products.
  • Add matching items to the transaction.

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