Adjustments

Adjustment entities describe a post-billing adjustment to a billed or completed transaction.

Billed transactions are considered financial records for tax and legal purposes, so they can't be changed. Adjustments let you record actions that impact revenue for a transaction after it's been billed.

You can create adjustments for billed or completed transactions to refund or credit all or part of a transaction. Refunds must be approved by Paddle.

Paddle creates adjustments automatically for successful customer chargebacks, as well as subscription lifecycle events depending on the proration options chosen.

Adjustment entities hold information like:

What kind of adjustment it is
Why the adjustment was created
Which transaction and items an adjustment is for
Calculated totals for an adjustment

Adjustments work with transactions, subscriptions, and customers.

Adjustments are financial records. They can't be deleted or changed once they've been created. Contact Paddle if you need help with an adjustment.

Attributes

idstring

Unique Paddle ID for this adjustment entity, prefixed with adj_.

actionstring

How this adjustment impacts the related transaction. refund adjustments must be approved by Paddle, and are created with the status pending_approval.

transaction_idstring

Paddle ID for the transaction related to this adjustment, prefixed with txn_.

subscription_idstring or null

Paddle ID for the subscription related to this adjustment, prefixed with sub_. Set automatically by Paddle based on the subscription_id of the related transaction.

customer_idstring

Paddle ID for the customer related to this adjustment, prefixed with ctm_. Set automatically by Paddle based on the customer_id of the related transaction.

reasonstring

Why this adjustment was created. Appears in the Paddle Dashboard. Retained for record-keeping purposes.

credit_applied_to_balanceboolean or null

Whether this adjustment was applied to the related customer's credit balance. Only returned for credit adjustments.

false when the related transaction collection_mode is manual and its status is billed. The adjustment is used to reduce the balance due on the transaction.

true for automatically-collected transactions and completed manually-collected transactions.

currency_codestring

Three-letter ISO 4217 currency code for this adjustment. Set automatically by Paddle based on the currency_code of the related transaction.

statusstring

Status of this adjustment. Set automatically by Paddle.

refund adjustments must be approved by Paddle, and are created with the status pending_approval until they move to approved or rejected on review. Other kinds of adjustment do not need approval, so are created with the status approved.

itemsarray[object]

List of items on this adjustment.

idstring

Unique Paddle ID for this adjustment item, prefixed with adjitm_.

item_idstring

Paddle ID for the transaction item that this adjustment item relates to, prefixed with txnitm_.

typestring

Type of adjustment for this transaction item. tax and proration are automatically created by Paddle. Include amount when creating a partial adjustment.

amountstring or null

Amount adjusted for this transaction item. Required when adjustment type is partial.

prorationobject or null

How proration was calculated for this adjustment item. Populated when an adjustment type is proration. Set automatically by Paddle.

totalsobject

Breakdown of the total for an adjustment item.

totalsobject

Breakdown of the total for an adjustment.

subtotalstring

Total before tax. For tax adjustments, the value is 0.

taxstring

Total tax on the subtotal.

totalstring

Total after tax.

feestring

Total fee taken by Paddle for this adjustment.

earningsstring

Total earnings. This is the subtotal minus the Paddle fee. For tax adjustments, this value is negative, which means a positive effect in the transaction earnings. This is because the fee is originally calculated from the transaction total, so if a tax adjustment is made, then the fee portion of it is returned.

currency_codestring

Three-letter ISO 4217 currency code used for this adjustment.

payout_totalsobject or null

Breakdown of how this adjustment affects your payout balance.

subtotalstring

Adjustment total before tax and fees.

taxstring

Total tax on the adjustment subtotal.

totalstring

Adjustment total after tax.

feestring

Adjusted Paddle fee.

chargeback_feeobject

Chargeback fees incurred for this adjustment. Only returned when the adjustment action is chargeback or chargeback_warning.

amountstring

Chargeback fee converted into the payout currency.

originalobject or null

Chargeback fee before conversion to the payout currency. null when the chargeback fee is the same as the payout currency.

earningsstring

Adjusted payout earnings. This is the adjustment total plus adjusted Paddle fees, excluding chargeback fees.

currency_codestring

Three-letter ISO 4217 currency code used for the payout for this transaction. If your primary currency has changed, this reflects the primary currency at the time the transaction was billed.

created_atstring<date-time>

RFC 3339 datetime string of when this entity was created. Set automatically by Paddle.

updated_atstring<date-time>

RFC 3339 datetime string of when this entity was updated. Set automatically by Paddle.

List adjustments

gethttps://api.paddle.com/adjustments

Create an adjustment

posthttps://api.paddle.com/adjustments