Test Paddle Retain
Check you've installed Paddle.js with Retain or the Profitwell.js snippets correctly, and see for yourself what Retain looks like.
Once you've installed Paddle.js with Retain, or Profitwell.js snippets if you're using a platform other than Paddle Billing, you can simulate Paddle Retain interventions by running some commands in your browser console. This lets you check that Paddle Retain is installed correctly, and gives you a chance to see what your customers see when Retain is in action.
Before you begin
If you haven't already, include Paddle.js with Retain in your web app and on your commercial website. Paddle.js integrates with Retain, so you don't have to include a separate Retain script.
We recommend that you set up Retain and configure payment recovery before testing.
Simulate payment recovery notifications
Payment recovery notifications reach your customers when they're using your product, maximizing the likelihood of payment recovery. They prompt your customers to update expired credit cards in your web app or on your commercial website with an unobtrusive notification.
You can simulate a payment recovery notification on a page where you've installed Paddle Retain.
Go to a page where you've installed Retain.
Open your browser console.
Type
profitwell('cq_demo', 'in_app').
Simulate payment recovery form
Notifications, emails, and text messages sent by Paddle Retain include a link to update payment method. When customers click the link to update, they're presented with a secure form to enter their details on your website — no need to log in or hunt through billing pages.
You can simulate a payment recovery form on a page where you've installed Paddle Retain.
Go to a page where you've installed Retain.
Open your browser console.
Type
profitwell('cq_demo', 'dunning').
The form that appears is uses Paddle sandbox, so you may use test card details to simulate a successful or failed payment.
Simulate Retain Cancellation Flows
Cancellation Flows help you save customers from canceling by presenting them with dynamic salvage attempts while gathering cancellation insights. Paddle Retain asks customers why they're canceling, as well as what they found valuable about your app, then presents curated salvage attempts.
You can simulate Cancellation Flows on a page where you've installed Paddle Retain.
Go to a page where you've installed Retain.
Open your browser console.
Type
profitwell('cq_demo', 'cancellation_flow').
Simulate Term Optimization
Term Optimization lets you increase cashflow and retention by driving key customer personas onto longer term plans. Paddle Retain determines which customers are most engaged and automatically suggests an upgrade from monthly to quarterly or annual plans, reducing your rate of churn.
You can simulate Term Optimization on a page where you've installed Paddle Retain.
Go to a page where you've installed Retain.
Open your browser console.
Type
profitwell('cq_demo', 'plan_upgrade').
Simulate other features
Retain Reactivations and Retain Lockout aren't available for all billing platforms supported by Paddle Retain.
If you use a platform that supports Retain Reactivations and Retain Lockout, you can simulate them on a page where you've installed Paddle Retain.
Reactivations
Go to a page where you've installed Retain.
Open your browser console.
Type
profitwell('cq_demo', 'reactivation').
Lockout
Go to a page where you've installed Retain.
Open your browser console.
Type
profitwell('cq_demo', 'lockout').
