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Can't continue the existing billing period for a past due subscription

You can't continue the existing billing period because the subscription is past due.

Example response
{
"error": {
"type": "request_error",
"code": "subscription_continuing_existing_billing_period_not_allowed_subscription_past_due",
"detail": "Subscription is past due because the billing period is unpaid, so the billing period cannot be continued.",
"documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_continuing_existing_billing_period_not_allowed_subscription_past_due"
},
"meta": {
"request_id": "00000000-0000-0000-0000-000000000000"
}
}

Details

Status code
400
Error code
subscription_continuing_existing_billing_period_not_allowed_subscription_past_due
Error message
Subscription is past due because the billing period is unpaid, so the billing period cannot be continued.

Common causes

  • You're pausing with on_resume: continue_existing_billing_period, but the subscription is past_due.
  • You're resuming with continue_existing_billing_period, but the subscription was past_due before it was paused.

Troubleshooting

  • Use start_new_billing_period instead. On resume, Paddle starts a new billing period and charges immediately.

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