Just launched
We're actively working on new content and improvements to our documentation. We'd love to hear your thoughts, launch quick survey
Paddle Billing

Customer entity not valid for current collection mode

You are attempting to update a subscription but the customer entity is not valid for the current collection mode

Error MessageCustomer entity must be suitable for the subscription's current collection mode
Error Codesubscription_customer_not_suitable_for_collection_mode
Status Code400

Common causes

  • Customer entity you have attached is missing required information for a collection_mode=manual subscription


  • Ensure the customer entity has a name and try again