Paddle Billing

Cannot activate a manually-collected subscription

You can't activate a subscription where collection_mode is manual.

Error MessageUnable to activate subscription where collection_mode is manual
Error Codesubscription_manual_collection_mode_activation_not_allowed
Status Code400

Common causes

  • You're trying to activate a manually-collected subscription, which is not possible.


  • Change the billing date of the subscription instead. Set the next_billed_at to 30 minutes after the time of your request, then wait 30 minutes for the subscription to become active.

  • Wait for the subscription to become active at the end of the trial period.