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Customer email domain not supported

You can't create or preview a transaction for a customer whose email domain indicates a country Paddle doesn't support.

Example response
{
  "error": {
    "type": "request_error",
    "code": "subscription_customer_email_domain_not_allowed",
    "detail": "Cannot create or preview transaction using a customer with an unsupported email domain.",
    "documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_customer_email_domain_not_allowed"
  },
  "meta": {
    "request_id": "00000000-0000-0000-0000-000000000000"
  }
}

Details

Status code
400
Error code
subscription_customer_email_domain_not_allowed
Error message
Cannot create or preview transaction using a customer with an unsupported email domain.

Common causes

  • The customer's email address is on a domain that indicates a country Paddle doesn't support.

Troubleshooting

  • Use a customer whose email address is for a country Paddle supports.
See all errors

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