{ "error": { "type": "request_error", "code": "subscription_missing_payment_method_cannot_retry_payment", "detail": "Automatically-collected subscriptions require a payment method to retry payment.", "documentation_url": "https://developer.paddle.com/errors/subscriptions/subscription_missing_payment_method_cannot_retry_payment" }, "meta": { "request_id": "00000000-0000-0000-0000-000000000000" }}Details
- Status code
- 400
- Error code
subscription_missing_payment_method_cannot_retry_payment- Error message
- Automatically-collected subscriptions require a payment method to retry payment.
Common causes
- The subscription has no payment method, so there's nothing to retry payment against.
- If the
customer_idon this subscription was replaced recently, the payment method was removed for security and must be readded.
Troubleshooting
- Create a customer portal session to capture a payment method from the customer, then retry payment.
- Get a transaction to update payment method and pass it to Paddle.js to capture a payment method, then retry payment.