Early access
Pix
Let customers pay with Pix. No configuration required.
Pix is a digital payment method created by the Central Bank of Brazil (BCB) to offer a fast, low cost, and widely accessible way for people to make payments.
Since its introduction in 2020, it has become Brazil's preferred way to pay and an expectation for Brazilian consumers when paying online.
You don't need to set up a bank account in Brazil or sign up for a Pix merchant account to add Pix as a payment option with Paddle.
primary market
Pix is the preferred instant payment method for customers across Brazil.
transactions/year
Pix processed nearly 42 billion transactions in 2023, totaling over R$17 trillion.
total users
Over 90% of the adult population in Brazil actively use Pix.
Key features
| Countries | BR |
| Platforms | All |
| Currencies | BRL |
| Capture | Deferred |
| One-time items | |
| Subscriptions | |
| Refunds | |
| Chargebacks | |
| Can be presented when saved? | |
| Installments |
How it works
Customer chooses Pix
Turn on Pix in a couple of clicks in your Paddle dashboard. Paddle automatically presents Pix as a payment method for customers paying in a supported country and currency.
Customer starts confirmation
If the customer is checking out on a desktop, they're prompted to scan a QR code with their phone. If they're on mobile, they're prompted to open their banking app.
They can also copy the Pix key and paste it into their banking app manually.
Customer confirms purchase
Customer confirms purchase on their phone using their banking app. The exact process varies depending on the banking app the customer uses, but typically they'll authenticate using on-device biometrics.
Payment authorized
Payment is authorized, and Paddle Checkout shows a screen that confirms the checkout is completed, but the payment is pending capture.
Payment completed
After authorization, payment is captured. This typically happens immediately after authorization, but can take up to ten minutes.
The transaction is marked as completed in Paddle, and the customer receives a copy of their invoice by email.
Accept Pix
To keep the Paddle platform safe for everyone, the early access program for Pix requires additional approval from Paddle. It's not available for any products related to online gaming.
Request approval for Pix
You can request approval to join the early access program for Pix if:
- You offer products in
BRL(Brazilian Real). - You agree that you don't offer products related to online gaming.
To apply, contact sellers@paddle.com.
Turn on Pix
Once approved, turn on Pix.
Go to Paddle > Checkout > Checkout settings.
On the General tab, check Pix.
Click Save to apply.
Test Pix
You can test Pix using your Paddle sandbox account.
Turn on Pix for your Paddle account.
Open a checkout for a one-time item that's priced in
BRL(Brazilian Real).Pick Brazil as the country, then enter an email.
Select Pix as the payment method, then enter a name and CPF or CNPJ tax ID.
Click Pay with Pix and follow the prompts to complete purchase.