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Alipay

Accept payments using Alipay. No configuration required.

Alipay is a digital wallet for the Chinese market, used by over a billion people. Over 81% of Chinese consumers use Alipay, making it vital for selling to Chinese consumers.

It works using a smartphone app, prompting customers to scan a QR code with their smartphone on desktop or redirecting to the app on mobile.

You don't need an Alipay account to accept payments with Alipay through Paddle.

Key features

How it works

  1. Illustration showing an overlay checkout with a card payment form. The checkout is off-center, focused on the payment form only. There is a button that says 'Alipay' at the top.

    Customer chooses Alipay

    Turn on Alipay in a couple of clicks in your Paddle dashboard. Paddle automatically presents Alipay as a payment method for customers paying in a supported country and currency.

  2. Illustration showing an Alipay prompt. It shows 250000 Yuan at the top, followed by a QR code in the middle.

    Customer starts confirmation process

    If the customer is checking out on a desktop, they're prompted to scan a QR code with their smartphone. If they're on mobile, they're prompted to open the Alipay app.

  3. Illustration showing two smartphones. On the first smartphone, there is a QR code. On the second smartphone, there is an Alipay confirmation screen.

    Customer confirms purchase

    Customer confirms purchase on their phone using the Alipay app.

  4. Illustration showing a Paddle Checkout success screen. It has a large green checkmark.

    Payment complete!

    If successful, Paddle Checkout shows a success screen or enters your success workflow.

Accept Alipay

To keep the Paddle platform safe for everyone, Alipay requires additional approval from Paddle. It's only available for some kinds of product.

Request approval for Alipay

You can request approval for Alipay if:

Apply here: Request approval for Alipay

Turn on Alipay

Once approved, turn on Alipay.

  1. Go to Paddle > Checkout > Checkout settings.

  2. On the General tab, check Alipay.

  3. Click Save to apply.

Illustration showing the payment method checkboxes in the checkout settings screen in the Paddle dashboard.

Test Alipay

You can test Alipay using your Paddle sandbox account.

  1. Turn on Alipay for your Paddle account.

  2. Open a checkout for a one-time item that's priced in CNY (Chinese Yuan).

  3. Pick China as the country on the first screen of checkout, then enter an email.

  4. Select Alipay as the payment method and follow the prompts to complete purchase.

Paddle Checkout only presents Alipay as a payment method for one-time items priced in Chinese Yuan, where the customer address is China.

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