Alipay
Let customers pay with Alipay. No configuration required.
Alipay is a digital wallet for the Chinese market, used by over a billion people. It's part of an app that lets users book taxis, order food, access healthcare, and plan vacations.
Customers authenticate and confirm payments using the Alipay app, which requires proof of identification and a bank account, making it a quick and secure way to pay.
You don't need an Alipay account or entity in China to add Alipay as a payment option with Paddle.
primary market
Alipay is a popular payment method for customers in China.
active users
Alipay has over 1.3bn users across 80m merchants as of June 2020.
market share
Alipay is the leading online payment provider in China as of December 2020.
Key features
| Countries | CN |
| Platforms | All |
| Currencies | CNY |
| One-time items | |
| Subscriptions | |
| Refunds | |
| Chargebacks | |
| Can be presented when saved? | |
| Installments |
How it works
Customer chooses Alipay
Turn on Alipay in a couple of clicks in your Paddle dashboard. Paddle automatically presents Alipay as a payment method for customers paying in a supported country and currency.
Customer starts confirmation process
If the customer is checking out on a desktop, they're prompted to scan a QR code with their phone. If they're on mobile, they're prompted to open the Alipay app.
Customer confirms purchase
Customer confirms purchase on their phone using the Alipay app.
Payment complete
If successful, Paddle Checkout shows a success screen or enters your success workflow.
Accept Alipay
To keep the Paddle platform safe for everyone, Alipay requires additional approval from Paddle. It's only available for some kinds of product.
Request approval for Alipay
You can request approval for Alipay if:
- You offer products in
CNY(Chinese Yuan). - Subscription renewals for a customer don't typically total more than 1,600
CNY. - You agree that products aren't on the Alipay list of prohibited and restricted products.
To apply, go to Request approval for Alipay
Turn on Alipay
Once approved, turn on Alipay.
Go to Paddle > Checkout > Checkout settings.
On the General tab, check Alipay.
Click Save to apply.
Test Alipay
You can test Alipay using your Paddle sandbox account.
Turn on Alipay for your Paddle account.
Open a checkout for an item that's priced in
CNY(Chinese Yuan).Pick China as the country on the first screen of checkout, then enter an email.
Select Alipay as the payment method and follow the prompts to complete purchase.
