Create a transaction

All purchases are transactions. They hold all the information about a customer purchase, including customer details, items, calculated tax and localized pricing, and payments.

Paddle automatically creates transactions for subscription lifecycle events and when checkouts are opened, but you can create your own transactions using the API or Paddle dashboard.

How it works

Transactions are at the heart of Paddle. They tie together products, prices, and discounts with customers to calculate and capture revenue for checkouts, invoices, and subscriptions.

All revenue in Paddle is calculated and captured using transactions. Paddle creates transactions automatically for subscription lifecycle events and when checkouts are opened, and you may also create your own transactions using the API or Paddle dashboard.

Transaction lifecycle

Transactions are initially created as draft or ready, depending on the information supplied. As you work with a transaction entity, they move to completed:

1. Draft

   draft transactions are missing required fields for billing. Checkouts opened by Paddle.js with only items create draft transactions, since they're missing customer and address information initially.

2. Ready

   Transactions are ready when they have all the required fields for billing. When Paddle Checkout captures customer name, country, and (in some regions) ZIP or postal code, then transactions move to ready.

3. Billed

   You may optionally mark a transaction as billed. At this point, it's considered a financial record and can't be changed. This is typically used as part of an invoicing workflow to issue an invoice, or to prevent a customer from changing items or quantities at checkout.

4. Paid

   When Paddle collects payment successfully, transactions are automatically paid. This is an interim status while completed transaction processing happens. Paddle updates the transaction with information about fees, earnings, and totals for payouts. It also adds the related subscription_id and invoice_number for automatically-collected transactions.

   Completed transaction processing often takes less than a second, so you won't typically encounter transactions that are paid when working with the API.

5. Completed

   After all transaction processing is completed, transactions are automatically completed.

Paddle automatically sets transactions as draft, ready, paid, and completed. You can set transactions as billed or canceled using the API.

This guide focuses on creating automatically-collected transactions. You can also create manually-collected transactions, meaning Paddle sends an invoice document that must be paid manually.

Before you begin

Set your default payment link

Before creating a transaction, you'll need to:

• Set your default payment link under Paddle > Checkout > Checkout settings > Default payment link.
• Get your default payment link domain approved, if you're working with the live environment.

We recommend starting the domain approval early in your integration process, so your domains are approved for when you're ready to go live.

Create customers

If you're working with the Paddle dashboard, you can create all the entities that you'll be working with as you create a transaction.

If you're working with the API, you'll need to:

• Create a customer and a related address
• Optionally create a related business

Create products and prices — optional

Transactions work with products and prices to say what a customer is purchasing. You can create a transaction for items from your catalog, or non-catalog items for one-off or bespoke items.

To bill for an item in your catalog, create a product and a related price.

Create a draft or ready transaction

Draft transactions contain an items list, but don't include address or customer details which are required for billing. Ready transactions contain an items list and all required fields for billing, including address and customer details.

You may pass a draft or ready transaction to a checkout to capture customer or address information, and collect for payment.

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1{
2  "items": [
3    {
4      "quantity": 10,
5      "price_id": "pri_01gsz8x8sawmvhz1pv30nge1ke"
6    }
7  ]
8}

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1{
2  "items": [
3    {
4      "quantity": 10,
5      "price_id": "pri_01gsz8x8sawmvhz1pv30nge1ke"
6    }
7  ],
8  "customer_id": "ctm_01h8441jn5pcwrfhwh78jqt8hk",
9  "address_id": "add_01h848pep46enq8y372x7maj0p"
10}

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1{
2  "data": {
3    "customer_id": null,
4    "address_id": null,
5    "business_id": null,
6    "subscription_id": null,
7    "currency_code": "USD",
8    "address": null,
9    "customer_ip_address": null,
10    "discount_id": null,
11    "items": [
12      {
13        "price": {
14          "id": "pri_01gsz8x8sawmvhz1pv30nge1ke",
15          "description": "Monthly (per seat)",
16          "name": "Monthly (per seat)",
17          "product_id": "pro_01gsz4t5hdjse780zja8vvr7jg",
18          "billing_cycle": {
19            "interval": "month",
20            "frequency": 1

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1{
2  "data": {
3    "customer_id": "ctm_01h8441jn5pcwrfhwh78jqt8hk",
4    "address_id": "add_01h848pep46enq8y372x7maj0p",
5    "business_id": null,
6    "subscription_id": null,
7    "currency_code": "USD",
8    "address": {
9      "postal_code": "10021",
10      "country_code": "US"
11    },
12    "customer_ip_address": null,
13    "discount_id": null,
14    "items": [
15      {
16        "price": {
17          "id": "pri_01gsz8x8sawmvhz1pv30nge1ke",
18          "description": "Monthly (per seat)",
19          "name": "Monthly (per seat)",
20          "product_id": "pro_01gsz4t5hdjse780zja8vvr7jg",

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1{
2  "data": {
3    "id": "txn_01hgk4aer7mejqsgzs8bgvp1ke",
4    "status": "draft",
5    "customer_id": null,
6    "address_id": null,
7    "business_id": null,
8    "custom_data": null,
9    "origin": "api",
10    "collection_mode": "automatic",
11    "subscription_id": null,
12    "invoice_id": null,
13    "invoice_number": null,
14    "billing_details": null,
15    "billing_period": null,
16    "currency_code": "USD",
17    "discount_id": null,
18    "created_at": "2023-12-01T16:45:20.594624214Z",
19    "updated_at": "2023-12-01T16:45:20.594624214Z",
20    "billed_at": null,

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1{
2  "data": {
3    "id": "txn_01hgk505qdyvbrmhpp14b97jgz",
4    "status": "ready",
5    "customer_id": "ctm_01h8441jn5pcwrfhwh78jqt8hk",
6    "address_id": "add_01h848pep46enq8y372x7maj0p",
7    "business_id": null,
8    "custom_data": null,
9    "origin": "api",
10    "collection_mode": "automatic",
11    "subscription_id": null,
12    "invoice_id": null,
13    "invoice_number": null,
14    "billing_details": null,
15    "billing_period": null,
16    "currency_code": "USD",
17    "discount_id": null,
18    "created_at": "2023-12-01T16:57:12.591685111Z",
19    "updated_at": "2023-12-01T16:57:12.591685111Z",
20    "billed_at": null,

Update a transaction

While a transaction is draft or ready, you can make changes to it and the items on it. You can work with items, apply a discount, change customer information, or add or remove custom data.

If you're working with a draft transaction, Paddle automatically marks it as ready when you add customer_id and address_id.

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1{
2  "discount_id": "dsc_01gy7qp5pqhnyd22yspwane77h"
3}

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1{
2  "data": {
3    "id": "txn_01gzkcdstcwq4cj8waj812v9my",
4    "status": "ready",
5    "customer_id": "ctm_01gzgmxdmgkgc7p94b5kgqq82p",
6    "address_id": "add_01gzkce0amtjsqv8xxd1rv3dna",
7    "business_id": null,
8    "custom_data": null,
9    "origin": "api",
10    "collection_mode": "automatic",
11    "subscription_id": null,
12    "invoice_id": null,
13    "invoice_number": null,
14    "billing_details": null,
15    "billing_period": null,
16    "currency_code": "GBP",
17    "discount_id": "dsc_01gy7qp5pqhnyd22yspwane77h",
18    "created_at": "2023-05-04T12:40:07.834144Z",
19    "updated_at": "2023-05-18T13:59:56.611406607Z",
20    "billed_at": null,

Change collection mode

While a transaction is draft or ready, you can switch between automatic and manual collection modes.

To learn more, see Change transaction collection mode

Mark a transaction as billed

You can mark a transaction as billed using the API to say it's finalized, meaning it's considered a financial record and can't be changed.

This is typically used for manually-collected transactions (invoices), as part of an invoicing workflow. Marking a transaction as billed is the same as issuing an invoice. It gets an invoice number and is sent to the customer.

You don't need to mark an automatically-collected transaction as billed, and it's not typically part of a self-service workflow. However, you may like to do this if you plan to create a checkout for this transaction to prevent a customer from changing items or quantities at checkout.

To learn more, see Issue an invoice

You can create a transaction and mark it as billed by including "status": "billed" in your initial request, along with the other required fields — no need to make a separate request.

Pass a transaction to a checkout

Automatically-collected transactions include checkout.url, which you can send to customers to open a checkout to capture customer information and collect payment for this transaction.

You can also pass a transaction to a checkout using Paddle.js to collect for it.

Revise customer information for billed or completed transactions

Billed and completed transactions are considered financial records for compliance purposes. This means they can't be deleted or changed directly. You can revise customer information for billed or completed transactions to update information like tax or VAT number, address details, or customer name.

To learn more, see Revise customer details on a billed or completed transaction

Events

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