Emails sent from sandbox now come from @withpaddle.com
Sandbox emails now come from a different domain to emails sent from live, so it's easier to filter them when testing.
Since this was published, we've released another update so that sandbox emails are sent from
@paddle.com. To learn more, see: Emails sent from sandbox now come from @paddle.com
What's new?
We updated the Paddle platform so that customer emails sent from sandbox now come from the withpaddle.com domain, rather than paddle.com.
There are no changes to endpoints or fields in the API as a result of this change — it's an update to the way the Paddle platform sends emails.
How it works
Paddle sends emails to customers when they make a purchase and when subscription lifecycle events occur, like subscription renewals or cancellations. These emails are required for compliance reasons.
The emails sent from your sandbox account are the same as the emails you'll see when you're live. This gives you a flavor of the CX and lets you see what customers see.
We updated the Paddle platform so that emails for sandbox accounts now come from the withpaddle.com domain. This helps protect the sender reputation of the paddle.com domain used for emails to customers, and makes it easy for you to create filters in your inbox to work with test emails.
Next steps
Since this was published, we've released another update so that sandbox emails are sent from
@paddle.com. To learn more, see: Emails sent from sandbox now come from @paddle.com
This change is available now.
There are no changes to endpoints or fields in the API as a result of this change.
There are no other changes to customer emails. Email content remains the same.
