Generate credit notes for refunds and credits
For customer recordkeeping, Paddle automatically sends a credit note (sometimes called a credit memo) when you refund or credit a transaction.
What's new?
We've added credit notes, sometimes called credit memos in other solutions, to the Paddle platform. They're automatically sent to customers when you refund or credit a transaction.
As part of this change, we added the get a PDF credit note for an adjustment operation to the API.
How it works
Use adjustments to refund or credit all or part of a transaction after it's been billed or completed.
With this update, we automatically send a credit note to customers as a PDF so they have a record of a refund or credit. You can also download credit notes from the Paddle dashboard or generate them using the API.
The get a PDF credit note for an adjustment operation mirrors the get a PDF invoice for a transaction operation, returning a link to a PDF.
Summary of changes
This is a summary of new operations in the Paddle API:
| Method | Path | Summary |
|---|---|---|
GET | /adjustments/{adjustment_id}/credit-note | Get a PDF credit note for an adjustment |
Next steps
Platform changes are available now. You don't need to do anything to get these changes. Paddle automatically sends credit notes to customers when you refund or credit a transaction.
API changes are available in version 1 of the Paddle API. It's a non-breaking change, meaning it doesn't impact existing integrations.
You can get a PDF credit note for an adjustment using the API to generate a URL to a credit note. Credit notes are available for adjustments created after September 2nd, 2024.
